The New Customer: Your Workforce
Pharmaceutical companies create consumer loyalty by promising to improve quality of life. The same approach is becoming adapted as one of the most effective workforce talent management strategies. “Firms that do not align employee and firm needs increase the likelihood that employees will leave and leave less talented employees behind to finish the job.” – Chason Hecht, President, Retensa The greatest impact on the cost of doing business in the past 20 years has been employee turnover. Losing top talent to the competition [...]