Retensa Industry Expertise

How Do You Retain Employees in Retail?

Retail is one of the largest employers in the U.S.—1 in 5 American workers is in the retail industry. But despite its size, it faces one of the highest turnover rates across sectors: up to 60% for full-time and 110% for part-time staff. Low wages and reliance on transient workforces—like students and seasonal hires—create a constant churn. And with a labor shortage looming, retailers can’t afford to just keep rehiring.

How Retensa helps:

Retensa designs customized action plans to reduce costly exits and retain talent—whether you run a single store or a national chain. We train managers in how to engage retail employees, build onboarding programs that actually stick, and track real-time morale so you can act before burnout becomes a resignation.

+1 (212) 545-1280

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