RETENSA, LLC
PRIVACY POLICY – Last Updated: June 2017
This privacy policy (“Policy”) describes how Retensa and its related companies (“Company”, “us”, “our”, and “we”) collect, use and share personal information of consumer users of this website, retensa.com, exitpro.com, hrmetricspro.com, talentpulse.com, biggestquits.com, staffappreciationday.com, exitinterviews.org, exitinterviewsurvey.com, employeeexit.com, freeexitinterview.com, greenbusinessgrant.com (the “Site”) These Terms explicitly do not apply to the websites located at exitpro.net, hrmetricspro.net, or talentpulse.net, which have their own separate privacy policies (the “Site”).
RETENSA LLC (Retensa) has adopted EU-US Privacy Shield Policy (“Policy”) to establish and maintain an adequate level of Personal Data privacy protection. This Policy applies to the processing of Personal Data that Retensa obtains from Customers located in the European Union. Retensa complies with the US-EU Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from Individual Customers in the European Union member countries. Retensa has certified that it adheres to the Privacy Shield Privacy Principles of notice, choice, and accountability for onward transfer, security, data integrity and purpose limitation, access, recourse, enforcement and liability. If there is any conflict between the policies in this privacy policy and the Privacy Shield Privacy Principles, the Privacy Shield Privacy Principles shall govern. To learn more about the Privacy Shield program, and to view our certification page, please visit https://www.privacyshield.gov.
The Federal Trade Commission (FTC) has jurisdiction over Retensa’s compliance with the Privacy Shield.
All Retensa employees who handle Personal Data from Europe are required to comply with the Principles stated in this Policy.
Simply put, we are committed to supporting individual privacy. We do not sell or rent your personal information to others. When you give us information, we use systems that protect it. For those who want specifics, we have details below
COLLECTION OF PERSONAL DATA
We get information about you a few ways.
Information You Give Us. We may collect your name, postal address, email address, phone number, fax number, username, password, demographic information (such as your age, occupation, or location, etc…) as well as other information you directly give us on our Site.
Information Automatically Collected. We automatically log information about your visit and your computer. For example, when visiting our Site, we log your computer operating system type, browser type, browser language, pages you viewed, how long you spent on a page, access times and information about how you arrived on our site, and your use of and actions on our Site. We do not collect other personal information, like email address or name, unless you provide it.
Information We Get From Others. We may get information about you from other sources. We may add this to information we get from this Site.
Cookies. We may log information using “cookies.” Cookies are small data files stored on your computer or device by a website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a personal and interactive experience on our Site. This type of information is collected to make the Site more useful and to tailor the experience to meet your needs.
USE OF PERSONAL DATA
We use your personal information in the following:
- To analyze, operate, maintain, and improve our sites, products, and services.
- To respond to comments, questions, or issues when providing customer service.
- To send information including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.
- To communicate about promotions, upcoming events, and other news about products and services offered by us and our selected partners.
- To process and deliver contest entries and rewards.
- To provide and deliver products and services customers request.
DISCLOSURE/ONWARD TRANSFERS OF PERSONAL DATA
We do not share your personal information with any third party, except in the cases as follows:
- When we complete or negotiate a business deal, involving the sale or transfer of all or a part of our business or assets. These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceeding.
- For legal, protection, and safety purposes.
- We may share information to comply with laws.
- We may share information to respond to lawful requests and legal processes.
- We may share information to protect the rights and property of RETENSA, LLC, our agents, customers, and others. This includes enforcing our agreements, policies, and terms of use.
- We may share information in an emergency. This includes protecting the safety of our employees and agents, our customers, or any person.
- We may share information with those who need it to do work for us to provide services to our customers.
- We may also share aggregated and/or anonymized meta-data with others, for their own uses, but unless stated for the reasons above, your name, email address, and phone number is not provided.
We will not transfer Personal Information originating in the EU to third parties unless such third parties have entered into an agreement in writing with us requiring them to provide at least the same level of privacy protection to your Personal Information as required by the Principles of the EU-US Privacy Shield Framework.
DEVICE INFORMATION
When you use our Services through your computer, tablet, mobile phone or other device, we may collect and store information regarding and related to your device, such as hardware model and device ID, device type, operating system, the request type, the content of your request and basic usage information about your use of our Services, such as date and time. We may also collect and store information locally on your device using mechanisms such as browser web storage and application data caches.
LOCATION INFORMATION
If you enable the collection of location information on your device, we may collect it, such as your mobile device’s GPS coordinates. We may also use other technologies to determine your location (such as through the location of nearby Wi-Fi access points or cell towers), or obtain your location information from third parties, which may be used to deliver customer service.
CREDIT CARD PRIVACY
The Company will collect and use information obtained from credit card transactions only for business purposes. These business purposes include, but are not limited to, payment for articles, research studies, white papers, documents, templates, subscriptions, or services related to the business of the Company.
Protecting Your Credit Card Information
The credit card information provided by you to us will be stored in a confidential manner. Our employees may access such information only when there is an appropriate business reason to do so, such as when a refund must be issued back to the credit card. We maintain electronic and procedural safeguards to protect your information, and our employees are required to follow these privacy standards.
Disclosure of Your Information
The Company does not disclose any nonpublic information or personal data (such as credit card number and their expiration dates) about our customers or former customers to anyone, except as required by law. We disclose information only when it is necessary for the conduct of business, or in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. Information may also be disclosed for audit purposes, to regulatory agencies or for other general administrative services. We do not disclose information about you to other entities who may want to sell their products to you.
Transaction Security
The Company’s website uses an encrypted Secure Socket Layer (SSL) protocol to ensure transaction security.
INFORMATION CHOICES AND CHANGES
Our marketing emails always allow you to “opt-out.” If you opt out, we may still send you non-marketing emails. Non-marketing emails include emails about your accounts and our business dealings with you.
You may send requests about personal information to our Contact Information below. You can request to change contact choices, opt-out of our sharing with others, and update your personal information.
You can typically remove and reject cookies from our Site with your browser settings. Many browsers are set to accept cookies until you change your settings. If you remove or reject our cookies, it could affect how our Site works for you.
OPERATION OF OUR SERVICES IN THE UNITED STATES
Our Services are based in the United States. If you are located outside of the United States, please be aware that any information you provide to us will be transferred to the United States. By using our Services or providing us with personal information, you consent to this transfer
ACCESSING PERSONAL DATA
Retensa personnel may access and use Personal Data only if they are authorized to do so and only for the purpose for which they are authorized.
RIGHT TO ACCESS
Right to Access: Individuals have the right to access their personal information. Upon request, and with consent of our clients, Retensa will grant individuals access to personal information that it holds about them.
ENFORCEMENT AND DISPUTE RESOLUTION
In compliance with the US-EU Privacy Shield Principles, Retensa commits to resolve complaints about your privacy and our collection or use of your personal information. EU individuals with questions or concerns about the use of their Personal Data should contact us at: support@retensa.com.
Retensa commits to cooperate with EU data protection authorities (DPAs) and comply with the advice given by such authorities with regard to personal data transferred from the EU
CONTACT INFORMATION
We welcome your comments or questions about this privacy policy. You may also contact us at our address:
RETENSA, LLC
55 WEST 39th STREET, 10th Floor
New York, New York 10018 USA
Telephone: +1 (212) 545-1280
Email: support@retensa.com
CHANGES TO THIS PRIVACY POLICY
We may change this privacy policy. If we make any changes, we will change the Last Updated date above.
Phew, your done! Hope you are okay with all that. We think it’s pretty fair, because we want to feel safe when we visit websites too. So make sure to see all the good insights and observations on our website, check it out.