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How to Make an Offer They Can’t Refuse

“Candidates are not just looking for extrinsic rewards… They are also looking for intrinsic rewards.  They want to enjoy what they do and feel good about it when they tell others.” – Chason Hecht, President, Retensa In September 2006, New York Enterprise Report published an excerpt from this article.  The full version of that article is provided here. “Thanks, but no thanks.” Maybe the candidate did not reject your offer so blatantly, but even the most polite rejection may make you wonder, “What happened?” Good [...]

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The Impact of Employees’ Health on The Employer

How can employers create a wellness program that improves employees’ health? “Americans don’t leave their increasing waistlines at home; they bring them to work.  And those extra pounds are having serious ramifications relating to health care costs, productivity and morale.” – Robert J. Grossman, HR Magazine, March 2004 The number of people in the American workforce may be shrinking but the size of the average American certainly is not.  According to a 2005 study by Trust in America’s Health, almost 65% – or [...]

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The New Customer: Your Workforce

Pharmaceutical companies create consumer loyalty by promising to improve quality of life. The same approach is becoming adapted as one of the most effective workforce talent management strategies. “Firms that do not align employee and firm needs increase the likelihood that employees will leave and leave less talented employees behind to finish the job.” –  Chason Hecht, President, Retensa The greatest impact on the cost of doing business in the past 20 years has been employee turnover.  Losing top talent to the competition [...]

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The Real Cost of a Poor Hire

Think about the last few hires that didn’t work out.  On paper, applicants may possess the education, work experience and skills for the job, but polished resumes may not reveal hidden liabilities.  The real cost of a poor hire is often lost production time, money, and a decrease in employee morale – all costly mistakes for any employer. “Your profits are walking out the door — literally. Every time you lose an employee, all the money you have invested in [...]

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Build the Perfect Exit Interview, Build a Better Workplace

Done right, an intelligent exit interview strategy can offer you a wealth of information on your staffing needs. I know…you don’t do exit interviews.  Well, despite the escalating cost of employee turnover, most companies don’t. The common reasons are: I already know why people leave People don’t give honest answers We don’t have the time I am not sure what to ask, or Who needs them? The people are gone anyway. Exit Interview Return on Investment “Turnover is a symptom, not a problem. Employers do not have [...]

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Recruit to Retain: How the Hiring Process Can be Your Most Effective Retention Strategy

Hiring the right person for the job is crucial in a small business. Here’s what you need to know before, during and after the interview. “Would you hire all of your employees again?” Unfortunately, a lot of business owners would say no. Hiring right the first time is one of your most important tasks, and the last thing you want to do is hire the wrong person – or hire the right one who winds up leaving for a better [...]

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Mentoring in the New Economy

Mentor relationships are beneficial to every employee’s career development, but some pitfalls have arisen. The current economic climate is producing uncertainty in many baby boomers about their own job security. According to an article in the Wall Street Journal, “Moving on: Don’t trust anyone under 30; Boomers struggle with their new role as mentor,” many older workers and their junior counterparts are having difficulty forming rewarding mentoring bonds.

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Supervisory Approaches Impact Voluntary Turnover

Leadership styles impact employees’ attitudes toward your company. Supervisors may not realize that they wield powerful influences on their employees’ attitudes toward your company. A lack of dialog in this relationship can influence competent employees to leave.

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