PCSI and Retensa Announce Partnership to Expand Workforce Insight
Professional Contract Services, Inc. (PCSI), a national nonprofit whose mission is to enhance the lives of people with disabilities through employment, advocacy, partnership, and innovation, announced a new collaboration with Retensa, a leader in retention analytics trusted by employers in 59 countries. As part of this collaboration, Retensa will work alongside Feedback team, which helps interpret external sentiment and community voice. Workforce Pressures in Disability and Healthcare Services Organizations across these sectors operate in conditions that continue to shift and place new pressure on their workforce. Turnover rates for direct support professionals who serve people with intellectual and developmental disabilities now hover near 40%, with vacancy rates ranging from 12% to 15%. These shortages create uncertainty across environments where stability is essential. Leaders often struggle to align community expectations, employee experience, and recruitment realities. This partnership brings those insights together more clearly. A Combined View of External Sentiment and Workforce Analytics PCSI’s Feedback research unit collects unstructured external data that reflects what customers, caregivers, patients, and communities express about the organizations that support them. Retensa provides structured talent analytics that reveal how employees feel, what shapes decisions, and where early signs of disengagement appear. When combined, these perspectives create a more complete picture of workforce needs. This combined view functions the way multiple health metrics provide a fuller picture than any single measure. As part of this effort, Feedback’s team contributes additional qualitative context by examining external sentiment and lived‑experience narratives that inform how workforce perceptions form. Turnover rates for direct support professionals who serve people with intellectual and developmental disabilities now hover near 40%, with vacancy rates ranging from 12% to 15%. Insights That Strengthen Workforce Stability PCSI’s longstanding role in disability services and Feedback’s in studying healthcare makes this perspective especially valuable. Workforce consistency influences service quality, care outcomes, and the experience of people with disabilities. Retensa’s analytics support that mission by grounding workforce decisions in data leaders can trust. Both organizations share a commitment to stronger outcomes for the people and communities they serve. PCSI/Feedback and Retensa will offer a webcast for leaders in disability services and healthcare. The session, “Stronger Teams, Happier Residents: Retention Strategies in Disability Services” will explore how external sentiment, internal experience, and recruitment perceptions influence workforce loyalty. The organizations invite stakeholders to attend and learn how these combined insights support clearer workforce strategies. Event Details Date: April 23, 2026 Time: 2:00 PM EDT Duration: 60 minutes Register Here: https://tinyurl.com/57f7457f About PCSI and Feedback Professional Contract Services, Inc. (PCSI) is a mission-driven, nationwide nonprofit providing sustainable business innovation through meaningful employment for people with disabilities and Veterans. PCSI prepares, leads and sustains a skilled workforce that provides top-tier services at job sites across the country. Since 1996, PCSI has delivered exceptional results for its customers while creating rewarding career opportunities for over 2,000 people with disabilities and Veterans in meaningful, customer-facing jobs with competitive wages and benefits. As champions of fairness and experts on law and policy, PCSI works to strengthen the community of people with disabilities and assist other organizations in hiring for full inclusion. To learn more, visit: www.pcsi.org. Feedback operates as a behavioral science unit within PCSIx (pronounced “Pick Six”), the innovation unit of PCSI, analyzing human behavior to deliver actionable insights that support smarter, faster decision-making. For more information go to: www.discoverfeedback.com. About Retensa Employers in 59 countries and 22 languages trust Retensa to create workplaces where employees want to stay. Retensa increases employee retention by transforming workforce data into actionable insights. Using predictive analytics and AI-driven tools, Retensa enables leaders to identify attrition risk, increase engagement, and retain top talent. Predict more at www.retensa.com. “PCSl’s Feedback team helps uncover how disability services and healthcare organizations are experienced and talked about in the communities they serve Combining those community insights with Retensa’s talent analytics gives leaders a clearer, more human understanding of what strengthens workforce stability” – Dean Browell, Chief Behavioral Officer, PCSlx
Crack the Code: How to Reduce New Hire Turnover
New hire turnover disrupts teams and forces recruiting to restart the talent search. But there are concrete steps you can take now to reverse the trend, if you have the right insights.
This webcast explores how HR can strengthen engagement sooner, build long-term commitment, and increase new hire retention.
Seeing the Signs: Detect and Prevent Employee Red Flags
Retensa Webcast Reveals How to Identify and Prevent Early Signs of Turnover Retensa’s recent webcast, “Spotting Red Flags,” uncovered how subtle signals of disengagement, misconduct, and distress predict when employees are about to quit. When workplace Red Flags go unaddressed, turnover increases 3 times. Red Flags appear across the employee lifecycle, from onboarding to exit. Detecting these signals early enables employers to act before issues escalate. With Retensa’s TalentPulse Red Flag Report, employers can transform scattered feedback into clear, actionable insights. Real-time alerts, demographic breakdowns, and trend tracking reveal where and when risks emerge, allowing faster and more targeted responses. As part of the webcast, attendees received five free Stay Interviews to help identify what keeps top talent engaged and reduce future quits. Watch the On-Demand Webcast Recording Discover how to identify and detect employee Red Flags before they lead to turnover. Explore the Full Presentation Deck Review key insights, data, and visuals shared during the live session. Bonus: Download the Key Takeaway Document Access a concise summary of strategies and best practices to stay ahead of new Red Flags.
Voices in Leadership Podcast: The Real Cost of Turnover
Retention isn’t about perks, it’s about purpose. Tune in to hear Retensa’s CEO, Chason Hecht, on the Voices in Leadership podcast with Dr. Angela J. Buckley. Chason shares how understanding microcultures can reshape employee experience and reduce turnover by up to 68%. He also dives into the silent threat of employee apathy, which he calls “Company Cancer,” and shares why absenteeism and ghosting are symptoms of a disengaged workforce. Listen now for practical strategies to spot disengagement early and strengthen retention from the inside out.
Great Talent, Great Business Podcast with guest Chason Hecht
Most small and midsized businesses don’t have a retention problem—they have a hiring problem. Tune in to hear Retensa’s founder and CEO, Chason Hecht, discuss this critical insight. He talks about why retention isn’t just about keeping people—it’s about keeping the right people for your company’s culture and stage of growth. Listen now to “It’s not Rocket Science: Insights from a Leading Employee Retention Expert” with host Rob Levin.
Employee Turnover UNVEILED 2025: Mythbusting Retention Mistakes
It is often said… “Employees don’t quit jobs, they quit managers.” It is not true. It hasn’t been for nearly 20 years. Don’t let retention myths waste your time. Join the world’s leading retention experts to discover the real-world strategies that turn your workplace into the one that employees stay for…and maybe even brag about. Take control of turnover with tactics that tip the scale. Reduce the time and resources required to replace valuable employees. Gain the clarity to retain and engage the modern workforce. With Retensa, you get actionable insights to address turnover head-on and motivate a thriving team. This is the intelligence that only Retensa, the global leader in employee retention, can deliver. Take action now to predict and prevent your next resignation. Get Your Copy of the Turnover Unveiled Report Every year, Retensa analyzes global workforce data from 20 industries to uncover key trends shaping workplace behavior. As turnover challenges evolve, this event gives HR leaders the tools to act decisively. In this fast-moving 60-minute session, you will learn: Why employees stayed or left in 2024…and what’s new now How workforce attitudes shifted and what it means to attract top talent What drives employees to advocate for (or against) their organizations How to connect with Gen Z and meet their unique expectations Strategies to boomerang back your most talented Alumni Wednesday, Jan 29 10:30am EST | 04:30pm CET 1 Hour LIVE Webcast ACCESS NOW for Employee Turnover UNVEILED Actionable Talent Intelligence 2025 Thursday, Jan 30 03:00pm EST | 09:00pm CET 1 Hour LIVE Webcast ACCESS NOW for Employee Turnover UNVEILED Actionable Talent Intelligence 2025 Retensa Clients & Partners: Free Others: $99 Why so many people attend: Focused insights that level up any retention strategy Clear answers on what changed…and why it matters now The most accurate report of the year’s turnover trends Real-world tools to navigate the evolving talent landscape Make retention your greatest strength in 2025! Join the community building the retention competency. *Exclusive for Retensa clients. Please register with your work email. All registrants are verified prior to attending the webcast.
TalentPulse Adds 22nd Language to the Most Global Employee Experience Platform…Truy cập bất cứ lúc nào
Thân gửi, “TalentPulse is dedicated to giving a voice for feedback with employees across the globe…listening in their native language helps them be heard“, said Retensa Founder & CEO, Chason Hecht, of Retensa Retention Strategies. Retensa’s vision is to support workplaces where every individual is engaged by what they do and by who they work for. Combining human localization with advanced machine translation technology, Retensa ensures that communication flows effortlessly to, and between, teams and leaders, wherever they work. Retensa introduces Vietnamese as the 22nd language supported by the most global employee experience software in the…well, world! This expansion reflects the ongoing commitment to foster inclusivity and ensuring that every employee can communicate effectively, to be connected to what they do and who they work for. Vietnam, rich in history and vibrant in culture, is globally recognized as a resilient and fast-growing economy. Only after a few decades of securing social stability, Vietnam demonstrates a remarkable ability to adapt and thrive, positioning itself tactically to prosper in the international commercial arena. By adding Vietnamese to our platform for inclusivity, cultural sensitivity, and optionality we can create a more cohesive environment for all workers. Insights from native speakers will be both more accessible and actionable to local offices, branches, and manufacturing plants. Trân trọng, những người bạn mới tại Retensa. Send FREE exit interview surveys to your Vietnamese speaking employees at https://exitpro.com/exit-interview-signup. Chào mừng những người bạn mới and Cảm ơn Grazie Merci 谢谢 Obrigada ありがとう Bedankt شكرا Gracias Дякую Danke very much! What is TalentPulse®? TalentPulse is the world’s 1st “Touchfree” AI-Driven Employee Experience Platform. TalentPulse automates employee feedback and people analytics to predict which employees will join, stay, or quit with 94% accuracy. By asking the right questions at the right time, HR receives the actionable intelligence to affect real change in real time. Deployed in 22 languages across 59 countries for 20 industries, TalentPulse captures microculture insights at each stage of employee lifecycle.
Workforce.com Invites Retensa to Speak on Modern Talent Technology & Retention Tools for HR Teams
Workforce.com, one of the largest workforce software companies, asked Retensa, the global leader in employee retention research, to present Ten (10) Talent Technology tips designed for the small and midsize employer HR department. The collaboration showcases the retention experts highlighting innovative tools and technology to enhance retention strategies at employers with very limited Human Resource team and talent management resources. […]
Littler and Retensa Launch National Seminar Series on how New Limits to Non-Compete Agreements will Impact Employee Retention Strategies
Littler, the world’s largest labor and employment law practice representing management, partnered with Retensa, the global leader in employee retention research, to present a nationwide series of live seminars. The collaboration includes legal and retention experts at in person events focused on the critical and changing role of Non-Compete Agreements to maintain competitive advantage and retain top talent. […]
What’s Working In Employee Engagement and Team Building – Research Study
Welcome to a transformative opportunity to shape the future of your workforce. Retensa, the employee retention research experts, and ZogCulture a leading provider of recreational sports leagues, invite you to be at the forefront of innovative insights. As a key leader in shaping your organization’s culture – whether as a Director of Talent, an Employee Experience Coordinator, or a Chief People Officer – your influence is pivotal. From this research study, you can leverage how employee events influence the employee experience. […]
