All employees are struggling with anxiety now more than ever. To address the mounting workforce mental health challenges, Contact Center Pipeline Magazine features Retensa in employee wellness July cover story, “Preventing Agent Burnout.” The article addresses the impact of COVID-19 on stress and anxiety felt by individuals at home and at work. And now for many, those are one and the same. There is no way to unplug. It is affecting productivity, motivation, and overall mental health of employees.
It is the responsibility of employers to be attentive to the needs of their workforce. Read the article to learn what a workforce can do to mitigate the impact of pervasive anxiety in the workplace. All readers will get a FREE Employee Mental Health Toolkit from Retensa and Contact Center Magazine https://bit.ly2OgKgsd.
Retensa’s Employee Wellness Toolkit uses predictive analytics to capture the unexpressed needs and concerns of employees, so employers can take accurate action to make a difference. Thank you Contact Center Pipeline for addressing this critical issue of mental health in the workplace today.